Question 1

What is garage management software?

Accepted Answer

It's a platform that replaces paper job cards and spreadsheets with one digital system — covering bookings, job tracking, invoicing, and customer records for your workshop.

Question 2

Is JobCard suitable for small garages?

Accepted Answer

Yes. JobCard scales from a single-bay garage to multi-branch service centers, with pricing and features that fit workshops of any size — in Dubai, Riyadh, Baghdad or anywhere else we operate.

Question 3

Which countries does JobCard support?

Accepted Answer

JobCard runs in the UAE, Saudi Arabia, Iraq, Qatar, Kuwait, Oman, Bahrain, Jordan and Egypt. You pick your country at signup and the platform adapts automatically: local currency, the correct VAT or sales-tax rate, local phone formats, and the right address vocabulary (emirate, governorate or region).

Question 4

Does JobCard work on mobile?

Accepted Answer

Absolutely. Technicians can update job status, log parts, and confirm work from a phone or the rugged handheld device, right from the bay.

Question 5

Can customers track their vehicle service status?

Accepted Answer

Yes. Customers get real-time updates via WhatsApp and SMS as their job card progresses, from check-in to completion.

Question 6

Is JobCard VAT compliant?

Accepted Answer

Yes. Every invoice is generated with your country's tax rules applied — 5% VAT in the UAE and Oman, 15% in Saudi Arabia, 10% in Bahrain, and so on — linked directly to the job card so nothing is billed twice or missed.

Question 7

How is JobCard different from other garage software?

Accepted Answer

JobCard is built specifically for Middle East workshops — with biometric check-in hardware, Arabic-ready invoicing, per-country tax and currency handling, and WhatsApp-first customer communication baked in from day one.